Contact us

Free e-mail consultation service is to provide general information/solution for you and it is valid only one time (one item/subject) at a person. We may propose our fee-based consultation services in case;

  1. we found we have provided our free consultation service to you already in the past, or
  2. your inquiry requires investigation/confirmation, or it is beyond free consultation.

We don’t accept any inquiry by phone and skype in order to avoid making a wrong interpretation. It is hard for us to respond to your random inquiries instantly on the phone since visa related matters have to be considered and examined comprehensively.

We need specific information even if your inquiry is a small and general one since the solution would be different depending on each situation. Email communication makes it easier to check details all at once and helps to provide specific advice for you with examples and URLs for the reference.


Within the jurisdiction of the Osaka Immigration Office:
Osaka, Kyoto, Hyogo (Kobe), Nara and other KINKI area.

We are afraid we would suggest that you should contact other firms/professionals near you if your case is outside the jurisdiction of the Osaka Immigration Office.

Please send your inquiry through Inquiry form below and give us details of your situation so that we can provide proper solution for you.


Our reply will be sent from our general email address with the domein name, “”. Our reply may be filtered as a spam in your mail folder, so please check trash box and/or spam mail folder as well.

We are not government-related organization or volunteering entity – we are afraid that we don’t have any obligation to respond all inquiries we receive. Especially, we do not respond in case that your inquiry doesn’t care about NOTE below.

Immigration Information Center providing free consultation

We would suggest to contact the Immigration Information Center below depend on the case – the Immigration Office provides free-consultation by phone, by email and in person at the information center.
>> Jump to Immigration Information Center

We understand that it is not easy to reach proper information and there are some misinformation on the web. That’s why we are providing this free-consultation services to give you proper information and guidance on visa-related matters. Thank you for your understanding.


Basic information is already provided on our website.
Please check our website listed below to get basic/general information of visa application and procedures in Japan;

Please be advised that we would not reply to your inquiry if it falls under either one of items listed below:

  • Any inquiry without your name and required information listed on the mailform and here.
  • You are trying to commit a fraud.
  • Inquiry on the application which you have already submitted by yourself or through a different firm, and the screening is still in progress at the Immigration Office.
  • It looks you don’t look for any information on our website and don’t get basic information for visa application.
  • You use YAHOO or HOTMAIL ACCOUNT – these email accounts often reject our reply at the server. So, please DO NOT USE (or DO NOT SEND FROM) email address with YAHOO or HOTMAIL domain.
  • Your inquiry is too vague to answer such as;
    • How I can get the visa?
    • I would like to obtain long-term visa status in Japan. What visa options do I have?
    • I would like to obtain XXX visa. Can I make an appointment? or Can you help me with this? (without any basic information for visa application)
    • I would like to find a job and apply for a visa to work in Japan, could you help me to find a job?
  • It looks you just want to obtain a long-term visa status to stay (or not stay) in Japan without any particular and specific purpose.
  • You wish to apply for Permanent Resident status even you are not currently living in Japan.
  • Your inquiry is beyond our specialty (e.g. services related to job placement/introduction).
  • You don’t give any specific question or we don’t understand what you are questioning.

If our Inquiry form doesn’t work…

You may send your inquiry to us through e-mail with the title, [] Inquiry. Please do NOT use other title for your inquiry and do NOT attache any documents.

We don’t reply to any email without the title exactly stated as “[] Inquiry” and the list of information indicated below;

  • Name in full (in case of corporate entity, please state name of the person in charge as well as the corporate name.):
  • Nationality of the applicant:
  • Current residence address of the applicant (prefecture/state and city) and name of country if you are currently outside Japan with a valid Residence Card:
  • Type of application (e.g. COE Application, Change of Visa Status, Permanent Resident Application etc.):
  • Visa status to apply for (e.g. one of visa status from (e.g. one of visa status from here) and outline of the activity/work you wish to do in Japan:
  • [Only in case of COE Application] Intended place to live/work (prefecture and city in Japan):
  • [Only in case you obtain a visa (including Temporary Visitor) already] Current visa status, period of stay and date of expiration:
  • [Only in case of application related to work visa] Your work career/experience and educational background (types of degree and major) corresponding to your intended visa status:
  • [Only in case of application related to Spouse/Child of Japanese, Long-term Resident and other family-related visa status] Explanation of your relationship to Japanese relatives:
  • [Only in case of application for Business Manager visa or setting up an business entity in Japan] Your plan regarding types of business entity (GK, KK etc.), amount of initial capital, business purpose (type of business) etc.
  • [Only in case of application for Permanent Resident] Total period of stay in Japan, whether you wish to apply for it based on HSP score etc.
  • Any other details of your situation: e.g. outline of visa sponsor in Japan, outline of related company outside Japan if your company wishes to invite an expat to Japan, score of JLPT or other Japanese Language proficiency test etc.
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