Contact us

Free e-mail consultation service is valid only one time (one item/subject) at a person. You should be advised to use fee-based consultation services if we found we have provided our free consultation service to you already in the past.

We don’t accept any inquiry by phone and skype in order to avoid making a wrong interpretation. It is hard for us to respond to your random inquiries instantly on the phone since visa related matters have to be considered and examined comprehensively. In most of cases, inquiries via phone is too random to respond specifically and we can reply like “it depends” only. We would like to know your situation precisely and comprehensively to find the best option for you。Email communication makes it easier to check necessary information all at once and it helps to provide specific solution for you. Thank you for your cooperation.


Within the jurisdiction of the Osaka Immigration Office: Osaka, Kyoto, Hyogo (Kobe), Nara and other KINKI area.


We are afraid we would not reply if your inquiry falls under either one of items listed below:

  • You are trying to commit a fraud.
  • We think you don’t read any page in our website, especially the pages below.
    >> PROCEDURES: Overview
    >> VISA STATUS: Basic Criteria
  • You don’t mention about your name in full, intended activity in Japan and applicable/possible visa status for the activity.
  • You use YAHOO or HOTMAIL email ACCOUNT – these email accounts reject our reply at the server in most of the time. So, please DO NOT USE email address with YAHOO or HOTMAIL domain.
  • Your inquiry is too vague to answer for example;
    • How I can get the visa?
    • I would like to obtain long-term visa status in Japan. What visa options do I have?
    • I would like to obtain XXX visa. can I make an appointment? (without explaining any details of your possible/intended activity to discuss)
    • I would like to find a job and apply for a visa to work in Japan, could you help me to find a job?
  • Your inquiry sounds you just want to obatain a long-term visa status to stay (or not stay) in Japan without any particular and specific purpose.
  • Your inquiry is beyond our specialty.
  • We don’t understand what you are questioning.

Please send your inquiry through Mailform below. We would recommend to give us details of your situation so that we can provide proper and precise advice, suggestion, solution for you.


It might take 3-5 business days to receive our reply, we would appreciate your patience.

Our reply to your inquiry will be sent from an email address of the person in charge, the domain name is "". It would be possible that our reply will be filtered as a spam in your mail folder, so please check trash box and/or spam mail folder as well.

Again, we are afraid we might not reply to your inquiry in case that your inquiry doesn’t care about NOTE above.

We don’t provide any services related to job placement/introduction.

If our mailform doesn’t work

We are afraid that we will give priority to inquiries sent through our inquiry form above and cases within our service area (Osaka, Kyoto, Hyogo, Nara, Shiga and Wakayama).

If our mailform doesn’t work, please send your inquiry to us through e-mail (DO NOT change the title and DO NOT attach any documents) together with the necessary information below:

  • Name in full (in case of corporate entity, please state name of the person in charge as well as the corporate name.)
  • Nationality of the applicant.
  • Current residence address of the applicant (prefecture/state and city).
  • Type of procedures to apply for (e.g. COE, Change of Visa Status, application for Permanent Residence etc.).
  • Types of visa to apply for (e.g. one of visa status from here) and outline of the activity you wish to do in Japan.
  • In case you wish to obtain work-related visa: your work career/experience and educational background (types of degree and major) corresponding to your intended visa status.
  • In case you with to obtain family-related visa; explanation of your relationship to a Japanese relatives.
  • In case you are currently staying in Japan under a particular visa including Temporary Visitor: current visa status, period of stay and date of expiration.
  • In case you are currently living outside Japan: your intended place (prefecture and city in Japan) to live/work.
  • Outline of your visa sponsor for the visa application.
  • (If any) Score of JLPT or other Japanese language proficiency test.
  • Any other details of your situation.

Immigration Information Center providing free consultation

We would suggest to contact the Immigration Information Center below depend on the case – the Immigration Bureau of Japan provides free consultation by phone or by email.
>> Jump to Immigration Information Center

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